Earthbox Cape Town
Earthbox Cape Town

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FAQ's

Terms & Conditions

THE DREAM COMMISSION  (Pty) Ltd TERMS AND CONDITIONS

  • EARTHBOX tickets are only valid if purchased via Webtickets. EARTHBOX tickets bought via any other websites (other than Webtickets) are not valid.
  • EARTHBOX tickets are only valid for the specific shuttle departure timeslot booked
  • Online tickets can be purchased and printed from any computer, or shown on-screen on a mobile device.
  • ​Rescheduling of booked timeslots must take place 48hrs before booked timeslot.
  • No cash refunds are given on online tickets. Refunds are processed via the credit card that was used in the original transaction. Contact Webtickets for further assistance with refunds.
  • Refunds take up to 7 to 10 working days (depending on the bank) to be processed.
  • Please email refunds@webtickets.co.za for refunds on EARTHBOX tickets paid for at Pick ’n Pay.
  • Please note that THE DREAM COMMISSION (Pty) Ltd reserves the right to increase ticket prices and change operating times without prior notice.

PRIVACY POLICY

Considering that this website is about the protection of personal information, how it processes personal information is very relevant and important.

Our privacy policy is simple because we don’t really process your personal information.

Our website uses analytics or analysis tools for statistical analysis of user behaviour. Your IP address will be anonymized immediately during this process so that you are not identifiable to us as a user. We use this de-identified data to:

  • optimize the functionality,
  • accessibility,
  • performance and stability of the website,
  • see what, generally speaking, people are interested in.

We don’t share your personal information with anyone.

We may process your personal information when you yourself give it to us, for example when you contact us. We’ll only use it for this purpose.

What is the POPI Act?

THE DREAM COMMISSION  complies with the South African POPI Act which seeks to promote the protection of personal information processed by public and private bodies; to introduce certain conditions so as to establish minimum requirements for the processing of personal information; to provide for the establishment of an Information Regulator to exercise certain powers and to perform certain duties and functions in terms of this Act and the Promotion of Access to Information Act, 2000; to provide for the issuing of codes of conduct; to provide for the rights of persons regarding unsolicited electronic communication and automated decision making; to regulate the flow of personal information across borders of the Republic; and to provide for matters connected therewith.

DISCLAIMER & INDEMNITY

THE DREAM COMMISSION  (Pty) Ltd & EARTHBOX  websites and its’ members, employees, legal advisers, partners, consultants, or agents cannot be held liable for loss or damages either direct or indirect from using the website.

THE DREAM COMMISSION  (Pty) Ltd & EARTHBOX cannot be held liable for any loss or damage from the omission or negligence in the information of communications or correspondences or left out in any document, file, folder, or call.

THE DREAM COMMISSION  (Pty) Ltd, it’s directors, employees, and agents, may not be held liable for consequences, including injury, damage, or loss or property from any cause/s.

Cause/s arising include but are not limited through the use of EARTHBOX amenities such as trailer(s), tractors, buildings, equipment, pathways, viewing areas, installations, ablutions and shops.

Terms & Conditions

THE DREAM COMMISSION  (Pty) Ltd TERMS AND CONDITIONS

  • EARTHBOX tickets are only valid if purchased via Webtickets. EARTHBOX tickets bought via any other websites (other than Webtickets) are not valid.
  • EARTHBOX tickets are only valid for the specific shuttle departure timeslot booked
  • Online tickets can be purchased and printed from any computer, or shown on-screen on a mobile device.
  • ​Rescheduling of booked timeslots must take place 48hrs before booked timeslot.
  • No cash refunds are given on online tickets. Refunds are processed via the credit card that was used in the original transaction. Contact Webtickets for further assistance with refunds.
  • Refunds take up to 7 to 10 working days (depending on the bank) to be processed.
  • Please email refunds@webtickets.co.za for refunds on EARTHBOX tickets paid for at Pick ’n Pay.
  • Please note that THE DREAM COMMISSION (Pty) Ltd reserves the right to increase ticket prices and change operating times without prior notice.

PRIVACY POLICY

Considering that this website is about the protection of personal information, how it processes personal information is very relevant and important.

Our privacy policy is simple because we don’t really process your personal information.

Our website uses analytics or analysis tools for statistical analysis of user behaviour. Your IP address will be anonymized immediately during this process so that you are not identifiable to us as a user. We use this de-identified data to:

  • optimize the functionality,
  • accessibility,
  • performance and stability of the website,
  • see what, generally speaking, people are interested in.

We don’t share your personal information with anyone.

We may process your personal information when you yourself give it to us, for example when you contact us. We’ll only use it for this purpose.

What is the POPI Act?

THE DREAM COMMISSION  complies with the South African POPI Act which seeks to promote the protection of personal information processed by public and private bodies; to introduce certain conditions so as to establish minimum requirements for the processing of personal information; to provide for the establishment of an Information Regulator to exercise certain powers and to perform certain duties and functions in terms of this Act and the Promotion of Access to Information Act, 2000; to provide for the issuing of codes of conduct; to provide for the rights of persons regarding unsolicited electronic communication and automated decision making; to regulate the flow of personal information across borders of the Republic; and to provide for matters connected therewith.

DISCLAIMER & INDEMNITY

THE DREAM COMMISSION  (Pty) Ltd & EARTHBOX  websites and its’ members, employees, legal advisers, partners, consultants, or agents cannot be held liable for loss or damages either direct or indirect from using the website.

THE DREAM COMMISSION  (Pty) Ltd & EARTHBOX cannot be held liable for any loss or damage from the omission or negligence in the information of communications or correspondences or left out in any document, file, folder, or call.

THE DREAM COMMISSION  (Pty) Ltd, it’s directors, employees, and agents, may not be held liable for consequences, including injury, damage, or loss or property from any cause/s.

Cause/s arising include but are not limited through the use of EARTHBOX amenities such as trailer(s), tractors, buildings, equipment, pathways, viewing areas, installations, ablutions and shops.

Contact

Earthbox is nestled within the Lourensford Estate in Somerset West, Cape Town, South Africa.
Find us →Call us:  087 654 9207Join our mailing list →
General enquiries: info@earthbox.co.za
Media enquiries: media@earthbox.co.za
Private hire enquiries: events@earthbox.co.za

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EARTHBOX™ is an immersive sensory experience by the Dream Commission ®  We create projects to reawaken a sense of wonder and awe.
www.thedreamcommission.com
Artist impressions by Jonah Sack
© 2024 The Dream Commission
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