Frequently Asked Questions

About the Experience

How long should I allow for my visit?
We recommend you allow 60 to 90mins for your visit to EARTHBOX. This includes your time in the chamber.

Where do I pick up my audio tour?
Audio tours can be collected at the ticketing pavilion on site.

If you’ve not purchased your audio tour online with your booking, it’s possible to purchase at the pavilion.

Can I change my audio tour after booking?
Yes, you can change your selection at the pavilion.  If you’re unsure about which audio tour to choose, the Earth Guardians can advise upon your arrival at the pavilion.

Will I feel claustrophobic?
Unlikely. The EARTHBOX chamber is a large space measuring 8x24m in size and 6m in height.

Are cellphones allowed in the EARTHBOX Chamber?
EARTHBOX is a space in which to be physically and intentionally present – to observe, investigate and feel. Therefore, we request that all mobiles remain switched off for the duration of your experience in the Chamber.

Is it wheelchair-friendly?

Is there an age restriction?
The EARTHBOX experience is recommended for children above the age of 5.  Adult supervision is required for all children under 12 years.

Please note the EARTHBOX Chamber is dimly lit with occasional darkness, so there may be moments of discomfort in the space if your child is afraid of the dark.

All ages are welcome during Family Hour Thurs— Sun 9-10am when the chamber is more brightly lit.

Is it safe?
Yes. Our visitor’s safety is of paramount importance to us. Our team of engineering experts has ensured that EARTHBOX is very safe.

Are pets/dogs allowed?
No. Guide dogs are allowed.

Are food and beverages allowed inside the box?

Do I have to sign an indemnity form?
This is done when purchasing your tickets online.

Is the box still open in bad weather?

What happens to the box if it rains heavily?
Drainage and water mitigation keeps the Chamber safe and dry.

What else is there to do at Lourensford?
Lourensford has many activities and restaurants including: Artjamming, clay pigeon shooting and padel tennis. Please see their website for more details:


Who do I speak to if I want to hire EARTHBOX for an event?
Please email us at

How do I arrange a media pass?